Privacy Policy

1. Introduction

PEOPLE PAY E SERVICES PRIVATE LIMITED ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

3. Payment Service Data Handling

PEOPLE PAY processes payment information for our clients. We handle such data with the highest level of security:

• All payment data is encrypted using industry-standard protocols
• We maintain PCI-DSS Level 1 compliance
• Payment information is not stored on our servers
• Third-party payment processors handle sensitive card data
• Regular security audits and penetration testing are conducted
• All employees handling payment data undergo security training

4. Use of Your Information

We use the information we collect for:

• Processing payment transactions and providing services
• Communicating with you about your account or service inquiries
• Sending marketing communications (with your consent)
• Improving our website and services
• Compliance with legal obligations and regulations
• Fraud detection and prevention
• Analytics and business intelligence
• Troubleshooting and technical support

5. Sharing Your Information

We may share your information only in the following circumstances:

• With payment processors and financial institutions
• With service providers who assist in our operations
• To comply with legal requirements and law enforcement
• To protect our legal rights and interests
• In case of business transfer or merger
• With your explicit consent

6. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.

7. Data Security

We implement comprehensive security measures to protect your information:

• SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Firewalls and intrusion detection systems
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

8. Your Rights

Depending on your location, you may have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to restrict processing
• Right to data portability
• Right to opt-out of marketing communications

9. Retention Period

We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Payment transaction data is retained in accordance with RBI guidelines and regulatory requirements.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not have the same data protection laws as your home country. By using our services, you consent to such transfers.

11. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

12. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.