Terms & Conditions

Last Updated: December 2025

1. Agreement to Terms

By accessing and using the services provided by PEOPLE PAY E SERVICES PRIVATE LIMITED ("the Company," "we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to abide by the foregoing, please do not use this service.

2. Definitions

"Services"

All payment gateway solutions, integration services, and related offerings provided by the Company.

"Merchant"

Any business or individual using our Services to process transactions.

"Customer"

End-users making payments through our Services.

"Platform"

Our website, mobile app, and all associated technology.

3. Service Description

PEOPLE PAY provides a secure payment gateway platform that enables merchants to:

  • Process payments from multiple sources
  • Integrate payment functionality into their platforms
  • Access transaction analytics and reporting
  • Manage payment operations securely

4. User Responsibilities

As a Merchant, you agree to:

  • Provide accurate and complete information
  • Maintain confidentiality of your API keys and credentials
  • Comply with all applicable laws and regulations
  • Not use our Services for fraudulent activities
  • Protect customer data and comply with data protection laws
  • Not engage in money laundering or terrorist financing

5. Payment Processing

Payment processing is subject to:

  • Verification of transaction authenticity
  • Fraud detection mechanisms
  • Settlement timelines as per agreements
  • Compliance with banking regulations

6. Fees and Charges

Merchants are responsible for:

  • Transaction fees as specified in the agreement
  • Settlement fees if applicable
  • Chargebacks and dispute fees
  • Any additional fees communicated in writing

7. Intellectual Property Rights

All content, code, and technology provided by PEOPLE PAY, including:

  • Software and APIs
  • Documentation and guides
  • Logos and branding materials
  • Designs and functionality

are the exclusive property of PEOPLE PAY. Merchants have a limited license to use these solely for their payment processing needs.

8. Limitation of Liability

To the maximum extent permitted by law, PEOPLE PAY shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or revenue
  • Data loss or corruption
  • Interruption of service beyond our control
  • Third-party actions or failures

Our total liability shall not exceed the fees paid in the 12 months preceding the claim.

9. Warranties Disclaimer

PEOPLE PAY provides services "as is" and "as available." We make no warranties regarding:

  • Uninterrupted service availability
  • Error-free operation
  • Security of information
  • Fitness for particular purpose

10. Termination

PEOPLE PAY may terminate Services if:

  • You violate these Terms and Conditions
  • You engage in fraudulent or illegal activities
  • Payment obligations are not met
  • Regulatory requirements mandate termination

11. Dispute Resolution

Any disputes shall be subject to:

  • Laws of India
  • Jurisdiction of courts in New Delhi
  • Applicable RBI regulations and guidelines

12. Modifications

PEOPLE PAY reserves the right to modify these Terms and Conditions at any time. Continued use of Services constitutes acceptance of modified terms.

13. Contact Information

PEOPLE PAY E SERVICES PRIVATE LIMITED

106-107, RAJAT PATH, MANSAROVER, Jaipur, Jaipur, Rajasthan, 302020

Email: hello@peoplepay.store